Delivery is free of charge anywhere in Quebec within a maximum of 30 days for any order over $200.
When you place an order, a confirmation email from Déco en Boîte will be sent to the email address provided at the time of purchase, within 24 hours of placing the order. To receive this email, you must have paid for your purchases via the online store and have previously received confirmation of your purchases. If you do not receive this email, please contact us at firstname.lastname@example.org .
Your presence at the place of delivery is not mandatory, however you must confirm that the personal information sent to Déco en Boîte for invoicing in order to complete the purchase is accurate. You also confirm that you are the valid holder of the credit card with which you are paying for the purchase and applicable taxes.
In the event that the carrier is unable to complete the delivery (wrong address, package not picked up, address not found, etc.), the package will be returned to us. Upon its return to the workshop, we will communicate with you in order to re-send the package to you (delivery costs apply) or we will refund the order minus the return costs.