Frequently Asked Questions

How long after my order should I receive my decoration box?

Rep. : Our delivery times are a maximum of 30 days. As many items are handcrafted by Quebec and Canadian artisans, production times are to be considered.

Is it possible to have a custom decorative box made?

Rep. : Yes of course! Simply select the ''Just for you'' box from the Box drop-down menu and fill out the simple form. Afterwards, you will receive by email a photo montage of the accessories selected for your unique decoration box including a promo code to allow you to place the order on the online store.

Who chooses the accessories?

Rep. : The layouts are created by interior design professionals.

Do you have more economical boxes?

Rep. : We try to keep prices as low as possible considering that each item is 100% Quebec and Canadian. We have opted for product quality above all and each craftsman is remunerated at fair value. Not to mention the delivery costs which are included.

Will there be another atmosphere that will be created?

Rep. : Yes of course we are still in the process of creation to meet the tastes of the growing clientele, we will be happy to know your suggestions, you can send them to us at info@decoenboite.ca

Are your decorative boxes sold in store?

Rep. : For the moment the decorative boxes are sold exclusively online on our shop.